Ben Shaw, host of Insure Podcast

Ben Shaw, host. New York.

Insure Podcast · Season One · Hosted by Ben Shaw

Conversations with the people who still work inside an independent agency.

A long-form interview show with the people who work inside small independent insurance agencies in the United States. One conversation, every other week. No pitch, no takeaways slide, no panel.

No spam. One email when the show launches.

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What this show is

“No pitch. No takeaways slide. Just one good conversation, every other week.”

Most insurance media is for carriers, brokers at the largest firms, or industry consultants. Insure Podcast is different. Every episode is one kind of conversation: an hour with someone who works inside a small independent agency — owners, producers, operators — and has stayed in the game through every wave of consolidation, technology change, and market dislocation.

We talk about how they actually do the work — how they place a tough home account in a hard market, how they handle the renewal that goes sideways, what they wish their software did better, who they hire and why, what the next generation gets right and wrong.

Who this is for

This show is for

  • Anyone who works inside an independent agency — producers, CSRs, ops, owners
  • People building a career inside the independent channel
  • Anyone thinking about the next 20 years of the agency channel
  • People who build software, products, or capital for agents

This show is not for

  • Carrier and MGA representatives
  • Wholesale brokers at the largest firms
  • Personal-lines shoppers looking for a policy
  • Insurtech pitch audiences

That's not a slight. There are good shows for those audiences — this one is built for the people who work inside the agencies.

Latest episodes9 live
Episode 09Latest33 min

Kristyn Ruth with Skye Saleh

Think Pink Insurance · Texas

From eighteen years in car sales to running a multi-line operation with seventy-seven agents across forty-plus states. The first group-benefits conversation on the show, and a long detour into the mindset side of running an agency.

The archive8 episodes

Subscribe on Apple Podcasts · Spotify

Be a guest

If you work inside an independent agency, I want to talk to you.

  • You work at an independent agency in the US — owner, producer, ops, doesn't matter
  • You've been around the business long enough to have real opinions
  • You have opinions about how the work actually gets done
  • You're willing to talk honestly, on the record

One hour, Zoom or in person if I'm in your city. Light editing. Your full review before anything publishes. No prep — the best conversations don't follow scripts.

Prefer email? I'm at ben@insurepodcast.com.

I read every submission and reply within a week.

Ben Shaw at his desk

Ben Shaw at his desk in Brooklyn.

About the host

Ben Shaw.

Ben spent the last several years working in commercial insurance technology. He started Insure Podcast because the people who actually work inside independent insurance agencies — at every seat, not just the corner office — are rarely the ones being interviewed about how the industry works — and that's the conversation he wants to have.

He lives in New York. Get in touch at ben@insurepodcast.com.

Things I want to talk about on the show

  • What it's like to build a career inside an independent agency
  • What modern agency software still gets wrong
  • Hiring producers in towns under 50,000 people
  • Working in the independent channel through consolidation

Season two

Next season, the show goes upstream — to the brokerages that underwrite their own programs. Read where season two is headed →